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Reach out to us with questions, feedback, or to get connected with resources
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Quick answers to common questions
We typically respond to emails within 24 hours during weekdays. For urgent matters, please call our support line or use the live chat feature during business hours.
Our live chat is staffed by mental health professionals Monday-Friday from 8am to 8pm. Outside these hours, you can leave a message and we'll respond when we reopen.
Yes, we recommend scheduling an appointment to ensure we can give you the attention you deserve. Walk-ins are accommodated based on availability.
Please include your name, contact information, and a detailed description of how we can help. The more information you provide, the better we can assist you.
Absolutely. All communications are kept strictly confidential in accordance with professional ethical standards and privacy laws. The only exception would be if we believe you or someone else is in immediate danger.
If you're experiencing a mental health emergency or having thoughts of harming yourself or others, please call emergency services or use our emergency resources immediately.