We're Here to Help

Reach out to us with your questions, concerns, or feedback. Our team is ready to support you on your mental health journey.

Contact Options

Choose the method that works best for you

Email Us

Send us a message and we'll respond within 24 hours.

help@mindful.com

Call Us

Speak directly with our support team during business hours.

(800) 123-4567

Live Chat

Chat with a support specialist in real-time (available 9am-9pm EST).

Start Chat

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible. All inquiries are confidential.

123 Wellness St, Suite 100, Mental Health City, MH 12345

Monday-Friday: 9:00 AM - 6:00 PM

For emergencies, please call 911 or your local emergency number

Frequently Asked Questions

Quick answers to common questions

How quickly can I expect a response to my message?

We typically respond to all inquiries within 24 hours during business days (Monday-Friday). If you contact us over the weekend, we'll respond by the next business day.

Is the information I share confidential?

Yes, all information shared through our contact forms, emails, or phone calls is kept strictly confidential in accordance with our privacy policy. We adhere to HIPAA guidelines for all personal health information.

Do you provide emergency mental health services?

While we strive to respond quickly, we are not an emergency service. If you or someone you know is in immediate crisis, please call 911, go to your nearest emergency room, or contact a crisis hotline like the National Suicide Prevention Lifeline at 988.

Can I schedule a therapy session through this contact form?

You can request information about therapy services, but to schedule an appointment, we recommend visiting our Therapists page where you can directly book with one of our licensed professionals.